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88ua Casino / Mobile
YOUR DATA MATTERS

88ua Privacy Policy: How We Handle Your Information

88ua collects only the data needed to run your account, process transactions through Rocket and Upay, and keep your session secure. Access to this platform and the rights described here depend on your local law and eligible regions.

  • Account data protected
  • Rocket and Upay transaction context
  • Session controls visible in-account
  • Policy routes clearly published
POLICY POSTURE

What This Policy Covers and How It Applies

When you open an account with us, we collect information that is necessary for that account to work: your registered contact details, your login activity, and the transaction records attached to your wallet. For transactions processed through Rocket or Upay, we receive confirmation data from those payment rails — enough to match a deposit or withdrawal to your account record, but we do not store your full wallet credentials on our servers. We also collect device and session data when you browse the site or open the lobby on mobile. That data tells us which version of a page your device loaded and how navigation performed, so we can fix problems. We do not sell your personal data to third parties for marketing. Where we share data with service partners — for example, the studios whose game content appears in the lobby — it is limited to what those partners need to run the service correctly. Any data handling described in this policy applies only where you are eligible to use the platform under your local law and in your eligible region. If local law restricts your access, this policy does not extend rights beyond what that law permits.

  • Rocket

  • Upay

  • Account wallet

  • Mobile session data

  • Local law eligibility

SCOPE AND LIMITS

Where This Policy Applies and What It Does Not Cover

This policy applies to data we collect and process directly. It does not extend to third-party services you connect to from our platform, and it does not override your local legal framework. The four areas below show clearly what sits inside this policy and what falls outside it.

  • Account Access

    Data collected when you log in, reset credentials or update profile fields is covered by this policy. We hold only what is needed to verify your session and keep your account reachable. How long we retain it follows the schedule described under our data retention section.

  • Transactions

    Transaction records for Rocket and Upay payments are held in your account history. We receive confirmation references from the payment rail, not your full wallet credentials. These records are covered by this policy; the payment provider's own terms govern their side of the data exchange.

  • Site Content and Game Lobby

    When you open game content from studios available in the lobby, session data passes to the content provider to run the game correctly. That data exchange falls under the provider's own policy once it leaves our system. We cover only what we collect on our side of that exchange.

  • Third-Party Services

    Links or integrations that take you to an external site or service are not covered by this policy. Once you leave the 88ua domain, the external site's own privacy terms apply. We do not control how those parties handle your data after the handoff.

YOUR ACCOUNT RIGHTS

Practical Steps You Can Take Under This Policy

You have concrete choices about the data we hold for your account. Reviewing what we store, correcting details that are out of date, and asking questions about how your data is used are all actions you can take through the routes described here. These rights apply where your use of the platform is permitted under local law and in your eligible region — they are not available in jurisdictions where the platform cannot lawfully operate. To review account records, open the account section after logging in and check the profile and transaction history fields displayed there. If something looks incorrect, use the correction path described in the support section below. For questions that go beyond what account settings can resolve — such as asking what data we hold beyond your visible account fields, or requesting that we delete data in line with applicable law — contact our support route with your registered account details. We aim to respond through the published channel in the timeframe shown there.

  • Review Your Records

    Log into your account and open the profile section. Transaction history, registered contact details and session preferences are visible there. If a record appears incorrect, note the specific field before contacting support.

  • Correct Account Details

    Some fields — like your registered contact number linked to Rocket or Upay — can be updated directly in account settings. For fields that require identity verification before a change is accepted, follow the steps shown on that settings screen.

  • Raise a Data Question

    If you want to know what data we hold beyond your visible account profile, send a written request through the published support channel with your registered account ID. We will confirm what we can share in line with applicable law.

  • Request Data Removal

    Where local law gives you the right to request deletion of personal data, contact us through the support route below. Include your account ID and the specific data you are asking us to remove. We will respond in line with our published process and any legal obligations that apply.

CONTACT ROUTES

How to Reach Us About This Policy

For any question about this privacy policy — including data correction requests, deletion requests or questions about how your Rocket or Upay transaction data is handled — use the contact paths below. We only list routes that are visibly published on the site. We do not invent support hours or response commitments we cannot verify here.

  • Live Chat

    Open the live chat widget from any page while logged into your account. Use this route for account-level data questions you need answered quickly. Have your registered account ID ready before starting the session.

  • Email Support

    Send a written privacy request to the support email address published in the site's contact section. Include your account ID, the specific data subject, and the action you are requesting. This route creates a written record of your request.

  • In-Account Help

    The help section inside your logged-in account lists policy documents and the published contact routes available to you. Start there to find the current version of this policy and the correct channel for your type of request.

DATA HANDLING DETAILS

How We Manage Data, Cookies and Account Security

Data handling at 88ua follows a minimal-collection approach: we ask for what is needed to run your account and no more. The details below cover the four areas that affect your account most directly — cookies, security, retention and change requests.

  • Cookies and Session Tracking

    We use cookies to keep your session active, remember your lobby preferences and measure how pages load on your device. You can adjust cookie settings through your browser at any time. Turning off functional cookies may affect how parts of the account section load on mobile.

  • Account Security Measures

    Login access is protected through the credential and verification steps shown on the login screen. We do not store your Rocket or Upay wallet PIN. If you notice unexpected account activity, use the account security section or contact support through the published route immediately.

  • Data Retention Schedule

    We keep account and transaction records for the period required by applicable law and our operational obligations. After that period, data is deleted or anonymised. The retention period for your specific records depends on local legal requirements in your eligible region.

  • Requesting Policy Changes

    If you believe data we hold about you needs to be corrected, restricted or deleted, submit your request through the email support route with your account ID. We review requests individually and respond in line with the applicable legal framework for your region.

POLICY QUESTIONS ANSWERED

Frequently Asked Questions About This Privacy Policy

These are the questions we receive most often about how your data is handled, what rights you hold, and how to act on them through your account.

What personal data does 88ua collect when I open an account?

We collect the contact details you enter during registration, your login activity and your transaction history. For Rocket and Upay payments, we receive confirmation references from the payment rail. We do not collect more than is needed to operate your account and match your transactions.

Does 88ua share my data with anyone outside the platform?

We share data only with service partners who need it to run the platform — for example, game content studios whose titles appear in the lobby. We do not sell your data for marketing. Any sharing is limited to what the service requires and is governed by the partner's own terms on their side.

How do I see what data you hold about me?

Log into your account and open the profile and transaction history sections. Those screens show the data we hold against your account. For data held outside those visible fields, send a written request through the published email support route with your account ID.

Can I ask you to delete my account data?

Where local law gives you a deletion right, you can submit a request through the email support route. Include your account ID and specify what you are asking us to remove. We will respond in line with applicable legal requirements for your eligible region.

Do my Rocket or Upay wallet credentials get stored on your servers?

No. When you use Rocket or Upay, we receive a payment confirmation reference to match the transaction to your account. Your full wallet credentials — PIN, password or account number — are handled by the payment provider, not stored by us.

What happens to my data if the policy changes?

If we update this privacy policy in a material way, we will publish the revised version on this page. Continuing to use your account after a change is posted means you have seen the updated terms. Check this page periodically, especially before making transactions, to stay current with any changes.